Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your information.
Last updated: 1/19/2026
1.1 Personal Information
When you register for FarmShare, we collect information such as your name, email address, phone number, and location. For vendors, we may collect additional business information including business registration documents and bank account details.
1.2 Transaction Information
We collect information about your transactions, including pool participation, payment details, delivery addresses, and purchase history to facilitate our services.
1.3 Technical Information
We automatically collect certain technical information such as IP address, browser type, device information, and usage patterns to improve our service and security.
We use your information to:
- Provide and maintain our platform services
- Process transactions and facilitate payments
- Verify vendor credentials and ensure platform security
- Communicate with you about orders and platform updates
- Provide customer support and resolve disputes
- Improve our services and develop new features
- Comply with legal obligations and protect against fraud
- Analyze usage patterns to optimize user experience
3.1 Third-Party Service Providers
We share information with trusted third-party service providers to facilitate our services, including payment processors (Paystack, Stripe), delivery services, and identity verification services. These providers are contractually obligated to protect your information.
3.2 Other Users
Certain information is shared with other users as necessary to complete transactions, such as vendor business information (for buyers) and buyer delivery information (for vendors). Payment information is never shared between users.
3.3 Legal Requirements
We may disclose your information if required by law, court order, or to protect our rights, property, or safety, or that of our users or the public.
4.1 Security Measures
We implement industry-standard security measures including SSL encryption, secure data storage, regular security audits, and access controls to protect your information from unauthorized access, use, or disclosure.
4.2 Payment Security
Payment information is processed through secure third-party payment gateways and is never stored on our servers. We comply with PCI DSS standards for payment processing security.
5.1 Essential Cookies
We use essential cookies to provide basic functionality, maintain your session, and remember your preferences. These cookies are necessary for our platform to function.
5.2 Analytics Cookies
We use analytics tools to understand how our platform is used, identify popular features, and improve user experience. This information is aggregated and anonymized.
5.3 Marketing Cookies
With your consent, we may use marketing cookies to show you relevant advertisements and personalize your experience on our platform and third-party sites.
6.1 Access and Correction
You have the right to access and update your personal information through your account settings. You may also request changes or corrections by contacting our support team.
6.2 Data Deletion
You can request deletion of your account and personal information, subject to legal requirements and the need to retain certain information for business and legal purposes.
6.3 Communication Preferences
You can manage your communication preferences in your account settings or opt-out of marketing communications by clicking the unsubscribe link in our emails.
We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Transaction records are retained for longer periods to comply with financial regulations and for accounting purposes.
Your information may be transferred to and processed in countries other than Nigeria. When this occurs, we ensure appropriate safeguards are in place to protect your data in accordance with applicable data protection laws.
FarmShare is not intended for children under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected such information, we will take steps to delete it immediately.
We may update this privacy policy from time to time. We will notify you of significant changes via email or platform notifications. Your continued use of our services after such changes constitutes acceptance of the updated policy.
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:
Email: privacy@farmshare.ng
Phone: +234 800 123 4567
Address: 123 Farmhouse Road, Ikoyi, Lagos State, Nigeria
Data Protection Officer: dpo@farmshare.ng